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Summit 2020

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7:00am EST

Networking Breakfast and Innovation Hall Open Renaissance East

8:00am EST

Welcome & Cloud for Utilities Innovation Consortium – The Cloud Framework Renaissance WestRick Cutter

8:20am EST

Utility Industry Cloud Adoption, Survey Results Renaissance WestChris Moyer

8:45am EST

Can Customer Service Thrive as an Outsourced Service? Renaissance WestJon Brock • Marcelo Maciel • Anthony Murdock

9:35am EST

SAP in the Cloud: How Liberty Utilities Selected IBM for a Full Hybrid-Cloud Implementation of SAP S/4 HANA ERP, EAM and C/4 HANA Renaissance WestJohn Lowson • Christina Schueneman

10:20am EST

Break Renaissance East

10:50am EST

Leading Utility Executives to Discuss Emerging Technologies for the Utility Industry, Moderated by Rob Barry from The Wall Street Journal Renaissance WestRob Barry • Tom Kuczynski • Stephen Clemons • John Lowson • Whitney Kellett

11:40am EST

How WGL is Using Robotic Process Automation Combined with Cloud Services to Deliver Improved Service Meeting Room 15Ravi Chitneni • John Cullinane Legal Challenges for Hybrid-Cloud Engagements Renaissance WestDaniel Lumm The Cloud Customer Engagement Layer - Preserving Your Investment in Legacy CIS Meeting Room 16Nathan Gastineau

12:30pm EST

Lunch and Innovation Hall Open Renaissance East

1:30pm EST

Cloud Computing for Renewable Energy Utilities: Benefits, Lessons Learned, and What’s Next? Meeting Room 15Gene Mottolo • Steve Richmond KC Water Delivers Enhanced Customer Experience via Self-Service Channels using Milestone Utility Customer Experience (uCX) on AWS Meeting Room 16Ram Kasarla • Miguel Echeverria • Sean Hennessy

2:15pm EST

Best Practices for SaaS and On-Prem Cost Comparison, A Value-Based Approach Meeting Room 15Marisa Uchin • Patrick Kubiak • John Lucas Opex and Tax Implications for Cloud Solutions Meeting Room 16Lucas Carpenter

3:00pm EST

Break Renaissance East

3:30pm EST

In Conversation: Calvin Butler, Chief Executive Officer of Exelon Utilities Discusses His Strategy for Exelon's Future Renaissance WestRob Barry • Calvin G. Butler Jr.

4:10pm EST

In Conversation: Neil Chatterjee, Chairman of FERC Reviews FERC's Role in Technology Renaissance WestRick Cutter • Neil Chatterjee

5:00pm EST

Cocktail Reception and Innovation Hall Open Renaissance East