Summit 2020 has ended
Wednesday, February 19 • 11:40am - 12:25pm
How WGL is Using Robotic Process Automation Combined with Cloud Services to Deliver Improved Service

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Robotic process automation (RPA) is the use of software tools that function as a virtual workforce. During this presentation, we will discuss how this virtual workforce can help eliminate manual repetitive tasks, integrates well with cloud applications thereby driving digital transformation.

avatar for Ravi Chitneni

Ravi Chitneni

Enterprise Architect, WGL
Ravi has over 20 years of experience in developing enterprise solutions that solve critical business problems. Through the use of innovative technologies, he has led initiatives ranging from large multi-year transformational programs to development of incubator programs delivering... Read More →
avatar for John Cullinane

John Cullinane

Chief Information Officer and Board Member, WGL Holdings
John Cullinane is Chief Information Officer for WGL, an energy company based in Washington D.C. John has over 25 years of experience in the utility business and has held a variety of leadership and senior technical positions during his tenure, including assignments as a senior architect... Read More →

Wednesday February 19, 2020 11:40am - 12:25pm
Meeting Room 15